Bojangles: Creating a Brand That Resonates with Lusaka

Brand Story

Bojangles: Creating a Brand That Resonates with Lusaka

When Bojangles wanted to expand its presence and launch a new branch in Lusaka, they needed a strategic brand approach to stand out in a highly competitive fast-food market. Their goal was to create an identity that resonated with Lusaka's diverse audience while maintaining consistency with their established brand.

We worked closely with Bojangles’ leadership team to craft a strategic approach that aligned with their core brand message while introducing a localized flair. We began by defining the Lusaka branch’s vision and mission, identifying what made Bojangles unique in the crowded food and hospitality space.

From there, we developed a cohesive brand identity that spoke directly to Lusaka’s diverse audience. This included creating brand assets such as logos, visuals, and messaging that conveyed the warmth, quality, and expertise associated with Bojangles. Bold imagery, coupled with compelling copy, was designed to connect with local values while keeping the restaurant’s familiar charm intact.

One of the key aspects of the project was the development of a targeted marketing strategy. We created advertising materials, including billboards and digital assets, and we helped manage the brand’s messaging for the first year of operation. These materials helped generate excitement and build anticipation before the launch, which created a strong foundation for the brand’s presence in Lusaka.

The Impact:

The launch of Bojangles in Lusaka was a huge success. Thanks to the strategic brand direction and localized messaging, the restaurant quickly garnered attention and attracted a steady stream of customers. The combination of an engaging brand identity, effective advertising campaigns, and consistent messaging helped Bojangles establish a powerful presence in Lusaka’s competitive food scene.

As a result, the Lusaka branch quickly became a favorite spot for locals, further solidifying Bojangles’ reputation as a high-quality, customer-focused restaurant. The work OSC did in building the Lusaka branch’s brand strategy and identity played a pivotal role in making the restaurant’s expansion a success.

Bojangles continues to thrive in Lusaka, relying on the strategy and identity we created to maintain its position as a top dining destination. Through thoughtful brand development, strong messaging, and targeted marketing efforts, Bojangles has set itself up for continued growth in the Zambian market.